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About
Directions
Suggested Area of Use: Place Pet Zone Scratchers near furniture or areas where the cat has been scratching. When cat is scratching in an unwanted place, redirect the behavior by placing cat's front paws on the scratcher. Directions: 1. Remove plastic wrap. 2. Place scratcher in a convenient location. 3. Sprinkle the scratcher with catnip and refresh frequently. 4. When the block is scratched halfway through, pull scratcher block out of the box and replace with the fresh side up. Use: Remove a pinch of catnip from packaging before giving to cat. Keep away from cat when not in use. Always provide fresh water for cat.
Note: Cats begin to appreciate catnip between 6 and 8 months of age. To keep catnip fresh, store in a cool, dark place.
About
Directions
Suggested Area of Use: Place Pet Zone Scratchers near furniture or areas where the cat has been scratching. When cat is scratching in an unwanted place, redirect the behavior by placing cat's front paws on the scratcher. Directions: 1. Remove plastic wrap. 2. Place scratcher in a convenient location. 3. Sprinkle the scratcher with catnip and refresh frequently. 4. When the block is scratched halfway through, pull scratcher block out of the box and replace with the fresh side up. Use: Remove a pinch of catnip from packaging before giving to cat. Keep away from cat when not in use. Always provide fresh water for cat.
Note: Cats begin to appreciate catnip between 6 and 8 months of age. To keep catnip fresh, store in a cool, dark place.
Common questions
Learn more about how to place an order here.
Then, when you arrive at the store of your choice, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.
Learn more about pickup orders here.
- Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
- Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
- Tipping is optional but encouraged for delivery orders. It's a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.
With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too.
Instacart pickup cost:
- There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. Instacart+ membership waives this like it would a delivery fee.
- Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership.
Learn more about Instacart pricing here.
You can set item and delivery instructions in advance, as well as chat directly with your shopper while they shop and deliver your items. You can tell the shopper to:
- Find Best Match: By default, your shopper will use their best judgement to pick a replacement for your item.
- Pick Specific Replacement: You can pick a specific alternative for the shopper to purchase if your first choice is out-of-stock.
- Don't Replace: For items you'd rather not replace, choose "Don't replace" to get a refund if the item is out of stock.
Learn more about instructions for specific items or replacements here.
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Early/late orders
If an order never came, or you get someone else's order, you can reach out to Instacart Customer Experience.