Fast delivery
Get in as fast as 1 hour
It’s all local
Shop your favorites
Direct chat
Connect with shoppers
About
Directions
Record Your Combination Here: The preset combination is 0-0-0 and can be personalized by following these simple steps: 1. Turn the dials to the current opening combination (0-0-0). 2. Press down the Reset Button (a) with pen or another tool, then turn the Dials (b) to your desired combination. 3. The lock is now set to the desired combination after you released the Reset Button (a) by pushing the Button (c). You may change your combination and reset your lock again by following the above steps. Keep your personal combination in a safe place for future reference. If the cylinder is opened by TSA, you can lock it again by turning it to the red dot position in the direction of the arrow. (Use any tool which can be inserted in the cylinder). Save this card for your reference. TSA Lock Instructions: Dials (b). Button (c). Push: Push to open. Reset button (a) press down to reset.
About
Directions
Record Your Combination Here: The preset combination is 0-0-0 and can be personalized by following these simple steps: 1. Turn the dials to the current opening combination (0-0-0). 2. Press down the Reset Button (a) with pen or another tool, then turn the Dials (b) to your desired combination. 3. The lock is now set to the desired combination after you released the Reset Button (a) by pushing the Button (c). You may change your combination and reset your lock again by following the above steps. Keep your personal combination in a safe place for future reference. If the cylinder is opened by TSA, you can lock it again by turning it to the red dot position in the direction of the arrow. (Use any tool which can be inserted in the cylinder). Save this card for your reference. TSA Lock Instructions: Dials (b). Button (c). Push: Push to open. Reset button (a) press down to reset.
Common questions
Learn more about how to place an order here.
Then, when you arrive at the store of your choice, use the Instacart app to notify us. Depending on the store, a shopper or store employee will bring the groceries to your car, or you can pick them up at the designated area.
Learn more about pickup orders here.
- Delivery fees start at $3.99 for same-day orders over $35. Fees vary for one-hour deliveries, club store deliveries, and deliveries under $35.
- Service fees vary and are subject to change based on factors like location and the number and types of items in your cart. Orders containing alcohol have a separate service fee.
- Tipping is optional but encouraged for delivery orders. It's a great way to show your shopper appreciation and recognition for excellent service. 100% of your tip goes directly to the shopper who delivers your order.
With an optional Instacart+ membership, you can get $0 delivery fee on every order over $35 and lower service fees too.
Instacart pickup cost:
- There may be a "pickup fee" (equivalent to a delivery fee for pickup orders) on your pick up order that is typically $1.99 for non-Instacart+ members. Instacart+ membership waives this like it would a delivery fee.
- Pick up orders have no service fees, regardless of non-Instacart+ or Instacart+ membership.
Learn more about Instacart pricing here.
You can set item and delivery instructions in advance, as well as chat directly with your shopper while they shop and deliver your items. You can tell the shopper to:
- Find Best Match: By default, your shopper will use their best judgement to pick a replacement for your item.
- Pick Specific Replacement: You can pick a specific alternative for the shopper to purchase if your first choice is out-of-stock.
- Don't Replace: For items you'd rather not replace, choose "Don't replace" to get a refund if the item is out of stock.
Learn more about instructions for specific items or replacements here.
- Missing items
- Incorrect items
- Damaged items
- Poor replacements
- Early/late orders
If an order never came, or you get someone else's order, you can reach out to Instacart Customer Experience.