Company Updates

Introducing “Priority Delivery”: Unlocking a Faster Way to Get The Groceries You Need

Beginning today, Instacart customers across North America will have access to faster delivery times than ever before with the launch of “Priority Delivery.” With Priority Delivery, we’re redefining the ‘quick run to the store’ and bringing the in-store grocery express lane online for customers. 

We know that no two grocery shops are created equal – whether it’s a bulk buy for the week ahead or just a few ingredients for tonight’s dinner. For many customers, every minute counts when they’re in a pinch and need something in a hurry. To support customers no matter how they choose to shop for their groceries, we’re launching new features like Priority Delivery to help them seamlessly get what they need delivered from their favorite grocers.

As part of the rollout of Priority Delivery, customers in more than 15 of the largest cities in the U.S., including Chicago, Los Angeles, Miami, San Diego, San Francisco, and Seattle, across more than 300 store locations, will now be able to access 30-minute delivery from dozens of beloved grocers and specialty retailers in their area, including Ralphs, Safeway, Sprouts Farmers Market and Stater Bros. We’re also making 45-minute and 60-minute delivery available to more customers in more metros nationwide – making the weekly grocery shop faster than ever before. This is just the beginning and we plan to bring 30-minute delivery to more cities across more retailer locations over the coming months.

With this launch, we’re also ushering in a new product experience that makes it even easier for customers to shop from the Instacart marketplace and discover their favorite retailers and fastest delivery windows in their area. Customers will now see a real-time view of the fastest available delivery windows – indicated by a new lightning bolt icon – enabling them to shop based on what they need, when they want it and where they want to shop. 

To learn more about our Priority Delivery, you can read the full press release here.

Instacart

Author

Instacart is the leading grocery technology company in North America, partnering with more than 1,500 national, regional, and local retail banners to deliver from more than 85,000 stores across more than 14,000 cities in North America. To read more Instacart posts, you can browse the company blog or search by keyword using the search bar at the top of the page.

Most Recent in Company Updates

One Million Products Discovered and Delivered Through Free Gift Campaigns on Instacart

Company Updates

One Million Products Discovered and Delivered Through Free Gift Campaigns on Instacart

Connecting consumers with their new favorite brands with free product sampling We've hit an exciting milestone: over one million products delivered to consumers through our free gift advertising offering, designed to help people discover brands…

Feb 20, 2025
Classroom Carts: Supporting LA Schools Impacted by Wildfires 

Company Updates

Classroom Carts: Supporting LA Schools Impacted by Wildfires 

The recent wildfires in Los Angeles have had a devastating impact on the community – displacing families, closing schools, and forcing students and teachers to rely on remote learning. In the midst of the crisis…

Feb 19, 2025
Tackling Food Deserts in Columbia, SC: First Year Success and Program Expansion Plans

Company Updates

Tackling Food Deserts in Columbia, SC: First Year Success and Program Expansion Plans

Many people across the country continue to face challenges accessing food because they live in food deserts – areas where affordable food options, including fresh fruits and vegetables, are hard to find. But we have…

Feb 3, 2025