Say Hello to Serena Wu, Senior Product Designer

How It's Made

Say Hello to Serena Wu, Senior Product Designer

What do you do?As a Senior Product Designer on the Consumer Growth team, I focus on building the best first-time experience for new customers, from signing up to placing that first order. Previously, I was…

Aug 18, 2021
Read time: 8min
Say Hello to Anabelle Roeser, Marketing Designer

How It's Made

Say Hello to Anabelle Roeser, Marketing Designer

What do you do?I like to say I make things thoughtfully beautiful. As a marketing designer at Instacart, I design customer-facing marketing materials, from digital ads to social media content, emails, and print advertising, and…

Aug 18, 2021
Read time: 4min
Say Hello to Phillip Chagoya, Content Strategy Manager

How It's Made

Say Hello to Phillip Chagoya, Content Strategy Manager

What do you do?I lead copy for Instacart across the Marketing and Product teams. Because we’re a growing brand, it’s really important that the messages in our apps, ads, emails, and every other audience touchpoint…

Aug 18, 2021
Read time: 7min
Managing the Unmanageable

How It's Made

Managing the Unmanageable

What it takes to be a Technical Program ManagerBy: Orit ShamirOrit is Instacart’s Senior Manager of Technical Program Management. She’s spent her career driving the design, integration, and launch of hardware programs at Apple. Before that…

Aug 18, 2021
Read time: 3min
Say Hello to Sherah Beck, UX Researcher

How It's Made

Say Hello to Sherah Beck, UX Researcher

What do you do?I’m a UX Researcher at Instacart. Most of my work to date has had a focus on understanding shopper motivations, behavior, values, and areas we can improve (both qualitatively and quantitatively) to…

Aug 18, 2021
Read time: 7min
Building a Better way to Help Shoppers

How It's Made

Building a Better way to Help Shoppers

Overview Grocery shopping seems like a relatively straightforward task — when it’s for yourself. When you shop for others, there are a lot of variables that can make the experience more complex. As someone begins to shop…

Aug 18, 2021
Read time: 5min
Terraforming RDS — Part 1

How It's Made

Terraforming RDS — Part 1

The basics of Terraform and RDS. At Instacart we are approaching a hundred PostgreSQL instances running in AWS RDS. They are all managed in Terraform. Using Terraform with RDS has caused a lot of pain…

Aug 18, 2021
Read time: 15min
Building an Essential Service During a Pandemic

How It's Made

Building an Essential Service During a Pandemic

A Q&A with Instacart CTO, Mark Schaaf It’s been a busy few months. We’re seeing the highest customer demand in Instacart history and have more active shoppers on our platform today than ever before, picking and…

Aug 18, 2021
Read time: 6min
Nailing the Handoff

How It's Made

Nailing the Handoff

Exploring Certified Delivery’s checkout and delivery flows While Instacart’s bread and butter has always been and will continue to be grocery, many grocers and specialty retailers have a wide variety of items in their catalogs…

Aug 18, 2021
Read time: 2min
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