Say Hello to Heather Young, Research Manager

How It's Made

Say Hello to Heather Young, Research Manager

What do you do?I started as a team of one in 2017 and now I’m building a research team to support the 20+ product teams we have at Instacart!How did you get into design research?There…...

Aug 16, 2019
Read time: 4min
Say Hello to Christine Chun, Product Designer

How It's Made

Say Hello to Christine Chun, Product Designer

What do you do? I’m a product designer on the Shopper Growth team where I work on everything related to the acquisition and retention of Instacart shoppers. Some of the projects I’ve worked on have…...

Aug 13, 2019
Read time: 4min
Say Hello to Zain Ali, Brand Design Manager

How It's Made

Say Hello to Zain Ali, Brand Design Manager

What do you do?I’m currently the Consumer/Growth Design Manager and Brand/Marketing Design Manager. The teams I help lead are responsible for Instacart’s customer app, growth function, and the brand and marketing design as well.How did…...

Aug 8, 2019
Read time: 8min
👋 We are the Instacart Design Team

How It's Made

👋 We are the Instacart Design Team

Every year, people across the world spend nearly one trillion dollars on groceries. It’s an industry that’s been around for centuries. Food itself, however, has been a constant in people’s lives since the beginning of…...

Aug 5, 2019
Read time: 6min
Cooking with Carrots

How It's Made

Cooking with Carrots

There’s a class on Udemy called “If you can cook, you can code” — absolutely true! What do these two things have in common? Curiosity: being interested in how things are put together and why…...

Jul 16, 2019
Read time: 12min
Building an on-demand fulfillment engine is hard

How It's Made

Building an on-demand fulfillment engine is hard

A Q&A with Kevin Henrikson & JJ Zhuang, our VPs of Fulfillment EngineeringKevin Henrikson and JJ Zhuang go together like PB&J — they’re the engineering “odd couple” that leads Instacart’s fulfillment engineering organization. Before they joined us,…...

May 23, 2019
Read time: 6min
The Story Behind an Instacart Order, Part 1: Building a Digital Catalog

How It's Made

The Story Behind an Instacart Order, Part 1: Building a Digital Catalog

By: Gordon McCreight It’s 5:00 pm, you’re heading home from work, and want to make a quick dinner tonight by 7:30 pm. You want to cook up some salmon, but are missing three key ingredients…...

May 9, 2019
Read time: 7min
The story behind an Instacart order, part 3: predicting the shop

How It's Made

The story behind an Instacart order, part 3: predicting the shop

This is the third installment of our “Story Behind an Order” series, where we’re walking you through the technology that surfaces grocery items in our apps, enables storefront browsing, facilitates communication before and during the…...

May 8, 2019
Read time: 5min
Writing the recipe for a technical sales team

How It's Made

Writing the recipe for a technical sales team

A Q&A with Amr Hiram, our new Director of Technical DeliveryInstacart’s consumer-facing app and shopper app makes grocery delivery accessible to over 80% of US households and 60% of Canadian households. The e-commerce and fulfillment…...

Apr 3, 2019
Read time: 3min
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