Voice of the Customer: Why Healthcare Providers & Restauranteurs Choose Instacart Business

In the Voice of the Customer, we sit down with real Instacart Business users to understand what they do and how the Instacart Business platform supports their business ordering needs.

At Instacart Business, we facilitate the delivery of the supplies your business needs exactly when you need them. We work hand-in-hand with busy professionals who have a lot on their plates and very little time to spare. From stocking up on bulk snacks that keep your employees happy and engaged, to building a restaurant from scratch and always delivering for your customer, we have the platform and tools to help you succeed.

Today, we’ll be putting the spotlight on two customers who have found success by tapping into the speed, convenience, and selection of Instacart Business. See what Jill Adams from High Focus Treatment Centers, a healthcare company based in Pennsylvania, and Canedra Darby from Graze Craze, a charcuterie board company based in Jacksonville, Florida, are accomplishing by taking advantage of our new tools and features! 

Simplicity & Selection: Instacart Business for Healthcare

In healthcare, speed and consistency matter. It’s crucial to get healthy snacks delivered in bulk — and to get them fast — with the right order approval process. The need for convenient and trustworthy delivery brought Jill Adams, Director of Development and Special Projects at High Focus Treatment Centers, to the Instacart Business platform. 

Adams loved the convenience of her personal Instacart account. The only drawback, though, was that Adams needed a better way to promote purchase visibility across her team. By shifting to a free Instacart Business account, Adams unlocked a centralized view of her team’s spend across the organization — without compromising the simple purchasing experience she loved.

After onboarding Instacart Business, Adams leveraged:

• A business organization and team members account allowing for multiple team members across her business to place orders all linked to one dashboard
• Vast selection from preferred retailers, helping control costs
• One-click bulk receipt exports and simple expense reports offering a centralized view of team spend

Learn how to add team member seats, export receipts, and get more from your Instacart Business account by visiting the Instacart Help Center.

Healthcare businesses do important work day in and day out — and we’re proud to facilitate the delivery of the supplies that High Focus Treatment Center needs. 

Large healthcare teams aren’t the only businesses we support. We also help small business owners handle supply runs so they can focus on running their business and serving their customers effectively. 

Streamlined & Speedy: Instacart Business for Small Business Owners

Starting up a business is no small feat — it’s a major accomplishment that takes continued dedication day after day. Canedra Darby, franchisee of the charcuterie board company Graze Craze, realized this months after opening her doors. 

As a brand new business owner, Darby was wearing a lot of hats. She wanted to spend more time at her brick and mortar, so finding fast deliveries for fresh ingredients was at the top of her to-do list — especially since same-day deliveries aren’t always available through broadline distributors. After experimenting with Instacart Business, she discovered that the platform integrates with loyalty programs from a variety of retail banners. With this feature, Darby realized she could get speedy deliveries of fresh ingredients at the costs she wanted. 

With Instacart Business, Darby enjoyed:

• A seamless user experience in a simple ordering platform
• Breadth of fresh selection from the retailers she already shops from
• Delivery in as fast as one hour for ingredients, allowing her to stay in her store and focus on what she does best: serving her customers

Darby is using the Instacart Business platform to take control of her business’s future, and we’re proud to support a small business owner every step of her journey to success.

Get Convenience Delivered with Instacart Business

Whether you’re a business or large business, you can get the supplies you need whenever you need them — starting with a free Instacart Business profile!

Our customers love:

• Delivery in as fast as one hour from 1,500+ retail brands nationwide
• Centralized visibility across your team 
• One-click bulk receipt exporting
• Tax exempt purchasing where eligible 
• Wider and fresher selection relative to other platforms 
• New tools that roll out frequently with business invoicing and net payments terms– coming soon! 

Get started by creating your free Instacart Business profile today!

Instacart

Author

Instacart is the leading grocery technology company in North America, partnering with more than 1,500 national, regional, and local retail banners to deliver from more than 85,000 stores across more than 14,000 cities in North America. To read more Instacart posts, you can browse the company blog or search by keyword using the search bar at the top of the page.