Press Release

As Emergency SNAP Benefits Expire, Instacart Launches Special Campaign to Support Families and Food Banks Across the Country

As Emergency SNAP Benefits Expire, Instacart Launches Special Campaign to Support Families and Food Banks Across the Country

Feb 23, 2023

New Community Carts campaign allows anyone to donate groceries to food banks in states where emergency COVID-19 SNAP benefits are expiring, with no delivery or service fees

Extension of discounted Instacart+ memberships for SNAP recipients will help families put food on the table

SAN FRANCISCO, February 23, 2023—Instacart, the leading grocery technology company in North America, today announced a special Community Carts campaign and an extension of its discounted Instacart+ membership for SNAP recipients to help families continue to put nutritious food on the table as emergency COVID-19 SNAP benefits expire in 32 states. The expiration means grocery budgets will tighten by at least $95 per month for more than 30 million people and, as a result, many local food banks that are already facing supply shortages amid rising food prices are now bracing for a surge in demand for assistance. 

To help food banks stock their shelves and ensure those seeking assistance can find it, Instacart is expanding its Community Carts initiative and launching a public awareness campaign to help drive donations to food banks in nearly every state where emergency SNAP funding is expiring. Instacart’s Community Carts tool reimagines the traditional food drive, allowing anyone to easily donate the grocery items their local food banks have identified they need most, with items delivered directly to the food bank by Instacart shoppers.

Starting March 1, anyone can donate food items to almost 100 Feeding America member food banks in 31 states where emergency SNAP funds will expire at the end of the month through Community Carts. That is in addition to 24 food banks in 16 states where additional SNAP allotments have already expired. In total, individuals will be able to participate in crowdsourced cart building for good by donating groceries to more than 120 food banks in 47 states, with delivery and service fees waived on every donation order. 

“Our goal is to put more food on the table for more families,” said Instacart Chief Corporate Affairs Officer Dani Dudeck. “As grocery budgets tighten for millions of SNAP recipients and lines stretch longer at food banks across the country, accessing affordable, nutritious food has never been harder. At Instacart, we’re committed to finding more ways to support food banks nationwide so they can continue to serve their communities and feed more families.”

Instacart’s Community Carts tool helps food banks secure larger, more targeted donations that match their unique needs. This past holiday season, Instacart customers donated tens of thousands of groceries and other essentials specifically requested by food banks through Community Carts. Anyone can find their local food bank and donate at instacart.com/donate.

Instacart is also extending its discounted Instacart+ membership program for SNAP recipients. Under the program, anyone who uses an Electronic Benefit Transfer (EBT) SNAP card to buy groceries on Instacart is eligible for a discounted Instacart+ membership at $4.99/month (50% off) for 12 months. With Instacart+, individuals can access free delivery and Pickup on orders over $35, 5% credit back on all Pickup orders, and reduced service fees on every order. 

Research published in 2022 by the University of Kentucky, No Kid Hungry and Instacart found that access to online grocery and delivery can help families with lower incomes save time, reduce transportation costs, and more effectively manage their budgets. SNAP recipients who grocery shop online also purchase more fruits and vegetables than in-store shoppers, without increasing their total grocery bill, according to the research.

“Our research has shown that online grocery shopping can provide very real benefits for families on tight food budgets, including SNAP recipients,” said Courtney Smith, SVP Program Research, Innovation and Impact at No Kid Hungry. “Instacart’s discounted membership for SNAP recipients is one solution that can help more food-insecure families tap into the many benefits of online grocery – including saving time, managing their budgets, and reducing transportation barriers. We applaud Instacart for helping more families access the nutritious food they need.”

The Community Carts campaign and Instacart+ SNAP discount program are part of Instacart’s broader commitment to increasing nutrition security in communities most in need. The company partners with more than 1,000 retailers across over 75,000 stores and reaches over 95% of North American households, including more than 93% of homes in food deserts. Working with the U.S. Department of Agriculture’s Food & Nutrition Service, Instacart also pioneered the EBT SNAP retailer onboarding process in 2020. Today, Instacart enables online SNAP payments with more than 70 retailers across more than 8,000 stores in 49 states and Washington D.C. 

Instacart last year launched Instacart Health, a sweeping initiative designed to deliver the ingredients for healthier living through Instacart’s products, partnerships, and policy advocacy. To learn more about Instacart Health, visit www.instacart.com/company/health.

To donate to food banks through Community Carts, visit www.instacart.com/donate.

About Instacart

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,000 national, regional, and local retail banners to facilitate online shopping, delivery, and pickup services from more than 75,000 stores across North America on the Instacart Marketplace. Instacart makes it possible for millions of people to get the groceries they need from the retailers they love, and for hundreds of thousands of Instacart shoppers to earn by picking, packing, and delivering orders on their own flexible schedule. The Instacart Platform offers retailers a suite of enterprise-grade technology products and services to power their e-commerce experiences, fulfill orders, digitize brick-and-mortar stores, provide advertising services, and glean insights. With Instacart Ads, thousands of CPG brands – from category leaders to emerging brands – partner with the company to connect directly with consumers online, right at the point of purchase. With Instacart Health, the company is providing tools to increase nutrition security, make healthy choices easier for consumers, and expand the role that food can play in improving health outcomes. For more information, visit www.instacart.com/company, and to start shopping, visit www.instacart.com. For anyone interested in becoming an Instacart shopper, visit https://shoppers.instacart.com/.


Food banks with Community Carts on Instacart (Most are already live; some coming online March 1):

* States where Emergency SNAP benefits will expire March 1 *

Alabama 

Food Bank of North Alabama 

Community Food Bank of Central Alabama

Feeding the Gulf Coast 

Montgomery Area Food Bank

California

Christian Outreach in Action

Del Aire Baptist

Family Health Care Resources

Feeding San Diego

Food Bank of Contra Costa and Solano

Food Bank for Monterey County

Food Bank of Santa Barbara County

Good Shepherd Center

Grace Resources

Redwood Empire Food Bank

San Francisco-Marin Food Bank

Second Harvest of Silicon Valley

Colorado

Care and Share Food Bank (Colorado Springs)

Care and Share Food Bank (Pueblo)

Community Food Share

Weld Food Bank

Connecticut

Connecticut Food Share

DC

Capital Area Food Bank

Delaware

Food Bank of Delaware

Hawaii

Hawaii Food Bank

Illinois

Eastern Illinois Foodbank

Greater Chicago Food Depository

Northern Illinois Food Bank

Kansas

Kansas Food Bank

Louisiana

Greater Baton Rouge Food Bank

Second Harvest Food Bank of Greater New Orleans and Acadiana

Maine

Brewer Area Food Pantry

Community Outreach Services

Footprints Food Pantry

Help Yourself Shelf

Kaydenz Kitchen Food Pantry

Mid Coast Hunger Prevention Program

Preble Street

Safe Voices

Sidney Community Food Pantry

The Salvation Army Portland Food Pantry

Trinity Jubilee Center

VCF- Bread of Life Food Pantry

Winslow Community Cupboard

Bath Area Food Bank

Maryland 

Maryland Food Bank

Massachusetts

Catholic Charities of Boston

Michigan

Forgotten Harvest

Greater Lansing Food Bank

Food Bank of Eastern Michigan

Minnesota

Department of Indian Work

Second Harvest Heartland

Nevada

Three Square Food Bank

New Hampshire 

New Hampshire Food Bank

New Jersey

Community Food Bank of NJ

New Mexico

Roadrunner Food Bank

New York

City Harvest

FeedMore Western NY

Food Bank of Central New York

Food Bank for NYC

Food Bank of the Southern Tier

Island Harvest

Long Island Cares, Inc.

North Carolina

MANNA Food Bank

Second Harvest Food Bank of Northwest NC

Ohio

Akron-Canton Regional Foodbank

Freestore Foodbank

Second Harvest Food bank of the Mahoning Valley

Shared Harvest Food Bank

The FoodBank Inc

Oklahoma

Food Bank of Eastern Oklahoma

Regional Food Bank of Oklahoma

Oregon

Oregon Food Bank

Pennsylvania

Central Pennsylvania Food Bank

Community Food Warehouse of Mercer County

Greater Pittsburgh Community Food Bank

Second Harvest Food Bank of Northwest Pennsylvania

Philabundance

Texas

Central Texas Food Bank

Coastal Bend Food Bank

El Pasoans Fighting Hunger

Food Bank of the Rio Grande Valley

High Plains Food Bank

Houston Food Bank

West Texas Food Bank

San Antonio Food Bank 

South Plains Food Bank

Utah

Utah Food Bank

Vermont 

Vermont Food Bank (Barre)

Vermont Food Bank (Brattleboro)

Virginia

Foodbank of Southeastern Virginia

Virginia Peninsula Foodbank

Fredericksburg Regional Food Bank

Washington

Food Lifeline

West Virginia 

Facing Hunger Food Bank 

Wisconsin 

Feeding America Eastern Wisconsin (Appleton)

Feeding America Eastern Wisconsin (Milwaukee)

States where Emergency SNAP benefits have already expired

Alaska

Food Bank of Alaska

Arizona

United Food Bank

Arkansas

Arkansas Food Bank 

Food Bank of Northeast Arkansas

Northwest Arkansas Food Bank

Florida

Feeding South Florida

America’s Second Harvest of the Big Bend

Feeding Tampa Bay

Georgia

America’s Second Harvest of Coastal Georgia

Atlanta Community Food Bank

Food Bank of Northeast Georgia

Idaho

The Idaho Foodbank

Indiana

Gleaners Food Bank of Indiana

Community Harvest Food Bank of NE Indiana

Iowa

River Bend Food Bank

Kentucky

Dare to Care Food Bank

Mississippi

Mississippi Food Network

Missouri

The Food Bank for Central & Northeast Missouri

St. Louis Area Foodbank

Nebraska

Family Fare SupermarketsFood Bank for the Heartland

North Dakota

Great Plains Food Bank

South Carolina 

Harvest Hope Food Bank

South Dakota

Feeding South Dakota

Tennessee

Second Harvest Food Bank of Middle Tennessee