10 Items or Less: Connecting with Customers

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this community’s stories, highlighting Instacart shoppers, shift leads, and site managers all across North America. 10 Items or Less is a series featuring just some of the amazing members of the Instacart community, sharing their unique experiences and secret sauce with the world.

1) What’s your name and where are you from?
I’m Tasha and I’m from Madison, WI.

2) How long have you been shopping with Instacart, and in what roles?
I’ve been shopping with Instacart for about 2.5 years and I’m a full-service shopper.

3) When and why did you decide to start shopping with Instacart?
I decided to shop with Instacart because I was looking for a part-time role that would allow me to schedule around my personal life. I also wanted something that I could do on my own.

4) What’s your favorite thing about shopping with Instacart?
I have many favorite things about shopping with Instacart! If I had to choose, I would pick the following two things:
1. Meeting the customers! It’s so fun to meet customers from all different areas of life. Some of them enjoy Instacart and having someone to talk to, even if it’s just for a few minutes. They’re always so grateful and appreciative of the help that shoppers provide!
2. I would say the hours. Being able to be flexible and shop when I want is a huge plus.
Gosh! I could go on and on.

5) What 3 items are always in your personal shopping cart?
Water, Cracker Barrel macaroni and cheese, and Pepsi!

6) What’s a fun fact that would surprise us about you?
I am a mortician!

7) What’s your most-used Instacart emoji?
👍🏽

8) What’s your “side dish” — a hobby, a hidden talent, another job you do on the side?
I love to write poetry. I also have a 9-year-old who loves to dance!

9) What’s one piece of guidance or encouragement you would give to our shopper community?
Be positive, and communicate! Communication is important.

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Instacart is the leading grocery technology company in North America, partnering with more than 1,400 national, regional, and local retail banners to deliver from more than 80,000 stores across more than 14,000 cities in North America. To read more Instacart posts, you can browse the company blog or search by keyword using the search bar at the top of the page.