On-Demand Everywhere: More Flexibility for all Shoppers

Shopper Community

On-Demand Everywhere: More Flexibility for all Shoppers

Over the past year, we’ve been piloting On-Demand, a new, more flexible way to shop. Shoppers consistently tell us that flexibility is the number one reason that draws you to shopping with Instacart. As shoppers…

Feb 3, 2020
Read time: 2min
Bringing Home the Grocery Store More Efficiently with Order Ahead

Shopper Community

Bringing Home the Grocery Store More Efficiently with Order Ahead

Retailers are beloved by customers for a variety of reasons, whether it’s the high-quality food they stock, the great prices they offer, or the specialty items that customers can’t get anywhere else. One of our…

Dec 5, 2019
Read time: 2min
Introducing a More Flexible On-Demand Experience

Shopper Community

Introducing a More Flexible On-Demand Experience

Each time we survey shoppers, we hear again and again that the flexibility of Instacart is what draws you to the service. Whether it’s shopping a quick batch after dropping the kids off at school…

Oct 8, 2019
Read time: 3min
10 Items or Less: Finding Independence

Shopper Community

10 Items or Less: Finding Independence

The Instacart shopper community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this community’s…

Oct 7, 2019
Read time: 3min
Enhancing the Ratings Experience with Shopper Feedback

Shopper Community

Enhancing the Ratings Experience with Shopper Feedback

Instacart shoppers provide a valuable service to customers, bringing them the nourishment they need for breakfast, lunch, dinner, and the little moments in-between. As the Instacart community grows, we continue to hear that quality is…

Oct 3, 2019
Read time: 3min
Learn More with Carrot Academy

Shopper Community

Learn More with Carrot Academy

As we’ve rolled out resources to improve quality throughout this year, we’re looking for more ways to help shoppers who strive to get better with every order. From the moment they place their order to…

Sep 17, 2019
Read time: 3min
10 Items or Less: Moving Up in the Company and Down on the Scale

Shopper Community

10 Items or Less: Moving Up in the Company and Down on the Scale

The Instacart shopper community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this community’s…

Sep 3, 2019
Read time: 4min
Introducing New Shopper Perks For A More Holistic Shopper Experience

Shopper Community

Introducing New Shopper Perks For A More Holistic Shopper Experience

In the last year, the shopper community has nearly tripled from 50,000 to over 130,000 active shoppers. Every day, shoppers are choosing Instacart as a flexible way to increase their income and earn on their…

Aug 21, 2019
Read time: 4min
Quality First: Understand Your Rating

Shopper Community

Quality First: Understand Your Rating

As the Instacart shopper community grows, we continue to look for ways to make shopping with and ordering from Instacart the best possible experience. We’ve consistently seen that many shoppers are highly motivated to deliver…

Aug 5, 2019
Read time: 3min
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