Shopper Community
Shopper Community
Double the Cash Back on Gas with Upside
We're excited to announce an exclusive partnership that is set to make your shopping trips even more rewarding this fall. Through the month of September, Upside is doubling cash back for Cart Star shoppers fueling up with the Upside app. Beginning Labor Day weekend, every fill-up at participating gas stations can earn Cart Star shoppers double the cash back you usually receive with Upside. This…
Aug 29, 2024
Shopper Community
Announcing Faster, Better Support for Shoppers
Instacart shoppers are customers’ helping hands, bringing them the items they need when they are busy, sick, or just need a little time back in their day. We know that shoppers are deeply committed to…
Apr 23, 2019
Shopper Community
Introducing On-Demand: A New, More Flexible Way To Shop
Since launching Instacart in 2012, we’ve had one goal — make grocery delivery convenient, affordable, and accessible to everyone. Nearly seven years later, Instacart is available to more than 80% of U.S. households across all 50 states…
Apr 11, 2019
Shopper Community
With Instant Cashout, Every Day is Payday
Instacart shoppers complete thousands of orders every day, delivering fresh groceries and household essentials to people who need a little extra time back in their schedules. At Instacart, we’re dedicated to creating features and opportunities…
Mar 27, 2019
Shopper Community
State of Pay Update: Turning Feedback Into Action
Over the last few weeks, we’ve been committed to listening to the shopper community and enlisting your feedback. Today, we’re taking steps to create a better, more fulfilling experience for every shopper, beginning with several…
Feb 19, 2019
Shopper Community
State of Pay Update
Yesterday we made several significant updates as it relates to shopper earnings. Today, we sent the following email to all full service shoppers with detailed information on each new element of shopper earnings.Over the coming…
Feb 8, 2019
Shopper Community
State of Pay — Doing Right By Our Shoppers
To Our Shopper Community:Every day, millions of people entrust Instacart to help get the food they need to feed their families and get back valuable time to spend with their loved ones. By delivering to…
Feb 7, 2019
Shopper Community
Putting Quality First: A New Shopper Campaign to Deliver Exceptional Customer Service
For millions of homes across North America, Instacart is a source of food and comfort — it’s more than just a marketplace, it’s a helpful hand and gives time back to our valued customers. As an extension…
Jan 24, 2019
Shopper Community
Our Continued Commitment to Shoppers: Introducing Five Key Focus Areas for 2019
Every day, millions of people rely on Instacart to help get the food they need to feed their families and get back valuable time to spend with their loved ones. What started as an idea…
Jan 15, 2019
Shopper Community
Update to Our Partnership with Whole Foods Market
To Our Shopper Community:Six years ago, Instacart began offering a completely new way to order groceries online. The hallmark of our service was unique among grocery delivery offerings — combining technology with the human touch. Our customers…
Dec 13, 2018