Shopper Community
Shopper Community
Double the Cash Back on Gas with Upside
We're excited to announce an exclusive partnership that is set to make your shopping trips even more rewarding this fall. Through the month of September, Upside is doubling cash back for Cart Star shoppers fueling up with the Upside app. Beginning Labor Day weekend, every fill-up at participating gas stations can earn Cart Star shoppers double the cash back you usually receive with Upside. This…
Aug 29, 2024
Shopper Community
Introducing Updates to Our Ratings System
It’s incredibly important to us that our shopper ratings system is as fair and straightforward as possible. Not only do ratings allow you to receive real-time feedback from your customers, but maintaining an average rating…
Nov 15, 2023
Shopper Community
Changes to customer ratings
Dedrick - 3071 deliveries We know that shoppers do their best on each batch to deliver great service. However, you’ve told us that it can be frustrating if a customer provides a low rating based…
Nov 15, 2023
Shopper Community
Celebrating Shoppers this Holiday Season: Win Free Groceries for a Year!
The holiday season is upon us, and there's no better time to express our gratitude for the amazing Instacart shopper community. Shoppers bring the spirit of the season directly to customers' doorsteps, delivering the ingredients…
Nov 13, 2023
Shopper Community
10 Items or Less: Gain the Trust of Your Customers
The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…
Oct 23, 2023
Shopper Community
Thanking Shoppers For Sharing Love Through Food
Since our earliest days in San Francisco, the shopper community has played an important part in Instacart's journey. Over the past 11 years, shoppers have picked more than 14 billion items, sent and received more…
Aug 25, 2023
Shopper Community
Improving Shoppers’ Experience from Login to Delivery
Today, we’re excited to introduce a suite of new features for Instacart shoppers that will simplify your experience – from logging into the app to delivery – making shopping and delivering as seamless and secure…
Aug 22, 2023
Shopper Community
Announcing increased Cart Star rewards!
Photo: Chisa - 1028 deliveries Shoppers are a vital component of our Instacart Community. Last June we announced our Cart Star program as part of our commitment to recognize the care and effort of top…
Jul 24, 2023
Shopper Community
Creating New Ways to Earn
As Instacart has grown over the years, we’ve expanded from serving just a few stores to more than 1,200 national, regional, and local retail banners across North America. Along the way, we’ve also created new…
Jul 20, 2023
Shopper Community
Strengthening the Shopper-Customer Relationship
Last year, we made a commitment to foster a community built on best intent. This means that we act with consideration and compassion for the Instacart community and ask that shoppers and customers assume the…
Jul 20, 2023