Shopper Community

Shopper Community

As part of our new commitment to giving shoppers Ingredients to earn your terms, we are making improvements to the customer app to encourage higher tips for shoppers. We know you put a lot of…...

Shopper Community

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...

Shopper Community

We’ve been closely monitoring the increase in gas costs and assessing how we can best support the shopper community during this time. Today, we’re sharing a few updates about how we’re planning to help. Temporary…...

Shopper Community

Over the past several months, we’ve been working closely with the shopper community to develop an even greater understanding of who shoppers are, why you shop with Instacart, and how we can better support you…...

Shopper Community

There is nothing more important to us than the safety of the shoppers using our platform. We’re continuing to add resources to the Shopper app to best support you during your shopping experience.  The safety…...

Shopper Community

We’re rolling out a suite of new product features each month to further our commitment to shoppers and share more about how we’re building an even better shopper experience. This month, we’re sharing more about…...

Shopper Community

You’ve told us that it can often be challenging to find certain items in the store and that spending a lot of time looking for one item can be frustrating. That led us to developing…...

Shopper Community

As part of our new commitment of Support while you shop and beyond, we are reintroducing phone support for shoppers while you’re on a batch. We heard you when you told us that the ability…...

Shopper Community

The Instacart community is as diverse as the items in the grocery store — every day, tens of thousands of individuals shop, deliver, and become an extension of people’s households. We want to share this…...