Company Updates
Helping the people of Los Angeles with access to fresh groceries and essentials
We are devastated by the effects of the wildfires sweeping through Los Angeles, impacting tens of thousands of people who have lost their homes, have been forced to evacuate, or are on call to evacuate in a moment’s notice.
We are committed to the safety of Instacart shoppers and customers. We’ve been monitoring the wildfires closely and have halted operations anywhere with evacuation orders, area closures, or store closures in order to keep shoppers safe. We will continue to monitor and halt operations in additional areas where safety is a concern. We’re also adjusting delivery times as needed given current conditions and to ensure the safety of the Instacart shoppers.
To support the LA community in this time of need and make it easier for people to get the groceries, pet supplies and essentials they need, for a limited time we’re waiving the delivery fee on all grocery and daily essentials orders of $10 or more for Instacart customers in Los Angeles county*. Delivery subject to availability and delivery times may be delayed as we prioritize shopper safety.
To take advantage of this offer and place an order for groceries or supplies in the LA area:
- Simply go to www.instacart.com or log in to the Instacart app from your mobile device.
- If your default address is set to Los Angeles, you’ll see a notification regarding the $0 delivery fee* on all grocery orders with a $10 minimum spend.
- From there, select a store, fill up your cart ($10 minimum), and go to checkout, where you’ll see the $0 delivery fee* applied to your order.
- An Instacart shopper will shop your order and deliver it to your requested address, subject to availability.
Thank you to everyone fighting the Los Angeles wildfires and to Instacart’s shopper community for delivering groceries to those in need during this unprecedented time. For more information about Instacart’s social impact efforts, please visit www.instacart.com/company/impact.
*Service fees apply. Limited time offer, while supplies last. Delivery subject to availability. Does not apply to restaurant orders.
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