Your privacy is our top priority. Fill out the form below to help us securely resolve your issue.
Instacart collects, maintains, and uses personal and account information in accordance with our Customer Privacy Policy, and Customer Terms of Service.
Email address (required)
Phone number (required)
Provide the following information about the order issue you want to appeal—
Order date (required)
Reference ID/ticket ID (required)
Order/item issue(s) (required)
Any additional context
Photos are required for appeals regarding poor delivery drop-offs, expired, damaged, spoiled, poorly replaced, and wrong items.
